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New England's Most Trusted Video Transfer Service
We are a local, family-owned and operated video transfer service located in the heart of Plymouth, Massachusetts. Our family's long-standing connection with the Plymouth community dates all the way back to our pilgrim ancestors.
We have over two decades of professional and consumer level video and film preservation experience. All work is done in our studio, nothing is outsourced to a remote location. So you won't have to worry about anything getting lost or damaged in transit.
We take great pride in providing the highest level of customer satisfcation. Generations of Massachusetts families have relied upon Icehouse Pictures for trusted, local home movie conversion services. We have preserved over 350,000 hours of family footage.
"Personal service is the foundation of Icehouse"
As a small business owner, we have a unique opportunity to connect with people on a personal level. Through the years we have built lasting relationships with our customers by taking the time to truly get to know them and listen to their needs. We value a more personal and meaningful approach to our service that's tailored to each individual. Instead of dealing with a customer service representative, our customers work directly with the business owners who have decades of extensive hands-on experience and a true passion for the industry.
The ability to connect with a majority of customers on a personal level is something that a business loses once it gets past a certain size. You can try to instill your philosophy of customer service in your employees but you invariably lose that personal touch when the founders of the business are no longer interfacing directly with their clients. Therefore we prefer to remain a small, family-owned and operated business. We have a long history of understanding our customers needs and exceeding their expectations. That is something you just simply won't receive from our larger counterparts.
Glenn Lawrence - Founder • Film Preservationist